Support
Frequently Asked Questions
What makes Terra Naturalis products different from other personal care products?
Terra Naturalis products are crafted with a focus on natural ingredients, sustainability, and ethical practices. We avoid harmful chemicals and prioritize ingredients that are not only gentle on the skin but also environmentally friendly.
Are all Terra Naturalis products organic?
While we strive to use organic ingredients wherever possible, not all our products are certified organic. We ensure transparency about the ingredients and their sources, allowing customers to make informed choices.
Can I use Terra Naturalis products if I have sensitive skin?
Yes! Our products are formulated to be gentle and suitable for all skin types, including sensitive skin. However, we always recommend doing a patch test first as a precaution.
Do you test your products on animals?
Absolutely not. Terra Naturalis is committed to cruelty-free practices. None of our products are tested on animals at any stage of product development.
How can I find out about the ingredients in a specific product?
Each product on our website includes a detailed ingredient list. For further queries, feel free to contact us at [Your Contact Email].
Are Terra Naturalis products suitable for vegans?
Most of our products are vegan-friendly. However, please check the product description for specific vegan certification or contact us for more information about individual products.
How does Terra Naturalis contribute to sustainability?
We take several measures to ensure sustainability, including using recyclable or biodegradable packaging, ethically sourcing ingredients, and implementing environmentally friendly practices in production.
What is your return policy?
We accept returns on certain conditions. Please refer to our detailed return policy [Link to Return Policy] for more information.
How can I get advice on what products to use?
We’d love to help! Please reach out to us at [Your Contact Email], and our customer service team will assist you in selecting products that suit your needs.
Where can I purchase Terra Naturalis products?
Our complete product range is available on our website www.terranaturalis.co.uk. You can also find our products at select retailers.
How can I stay updated about new Terra Naturalis products and offers?
Stay connected by subscribing to our newsletter and following us on our social media channels. We regularly post updates, new product launches, and special offers.
For any other questions or feedback, feel free to reach out to us directly at [Your Contact Email]. We’re always here to help!
Frequently Asked Questions About Terra Naturalis Deodorant
Is there a transition or detox period when switching to Terra Naturalis deodorant?
Yes, there can be a transition period typically lasting a few weeks. Your body may need time to adjust to the natural formula, especially if you’ve been using conventional antiperspirants.
Can Terra Naturalis deodorant expire?
Our deodorants have a shelf life indicated on the packaging. Generally, they remain effective for up to 12 months after opening.
Why should I choose Terra Naturalis over any other deodorant?
Terra Naturalis deodorant is made with natural ingredients, free from harmful chemicals, and is environmentally friendly. It offers effective odor protection while caring for your skin and the planet.
What is the difference between a natural deodorant and an antiperspirant?
Natural deodorants neutralize body odor without blocking pores. Antiperspirants use chemicals like aluminum to block sweat glands, which can be harsh on the skin.
Will Terra Naturalis deodorant stop me from sweating?
No, it doesn’t block sweating (a natural and healthy body process) but effectively neutralizes odor.
What happens to my body when I switch to a natural deodorant?
You might experience increased sweating or odor initially as your body expels toxins and adjusts to the natural formula.
Natural deodorants don't work, do they?
Natural deodorants can be highly effective. Terra Naturalis uses a formula that effectively combats odor while being gentle on the skin.
How much does Terra Naturalis deodorant cost?
Pricing details are available on our website [Insert Link to Product Page].
How long will Terra Naturalis deodorant keep me smelling fresh?
Our deodorant is designed to keep you fresh for the entire day. However, individual experiences may vary based on body chemistry and activity level.
Does Terra Naturalis deodorant leave white marks or stains?
Our formula is designed to minimize residue and marks on clothing.
How much deodorant should I apply?
Just a few swipes under each arm are enough for all-day protection.
Does Terra Naturalis deodorant work with sensitive skin?
Our deodorant is formulated to be gentle and is suitable for many people with sensitive skin.
Where is the deodorant made? What ingredients are in Terra Naturalis deodorant?
Our deodorants are made in the UK. The full list of natural ingredients can be found on our product page [Insert Link].
Where do you source your ingredients from? Are they organic?
Our ingredients are ethically sourced from various regions. We prioritize organic ingredients wherever possible.
Is Terra Naturalis deodorant gluten-free and cruelty-free?
Yes, our deodorants are gluten-free and cruelty-free, ensuring the highest standards of health and ethical responsibility.
Will Terra Naturalis give me a rash? Does it contain aluminum or bicarbonate?
Our formula is designed to minimize the risk of rashes. It is aluminum and bicarbonate free.
Are Terra Naturalis ' scents natural?
Yes, our scents are derived from natural sources, ensuring a pleasant and chemical-free fragrance experience.
For any more questions or information, feel free to contact us at contact@terranaturalis.co.uk.
